Shipping policy

1. Shipping Destinations

YOUXIZT currently ships to addresses within the United States. We are unable to ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time. Please ensure your shipping address is complete, accurate, and includes any necessary apartment or suite numbers.

2. Shipping Methods and Carriers

We partner with reliable shipping carriers including USPS, FedEx, and UPS to deliver your orders. The available shipping methods will be displayed at checkout. The specific carrier and service level for your order will be selected based on your location, package size, and availability.

3. Shipping Costs

Shipping costs are calculated based on the following factors:

The shipping destination

The total weight and dimensions of your package

The selected shipping method at checkout
All applicable shipping and handling charges will be clearly displayed before you complete your purchase.

4. Order Processing

Once your order is placed and payment is confirmed, our team begins processing it. Order processing includes verification, quality check, and packaging. After your order has been processed and leaves our fulfillment center, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package's journey.

5. Shipping Confirmation and Tracking

You will receive an email notification once your order has shipped. This email will include:

Your tracking number

A link to the carrier's tracking page

Relevant shipping information
You can also log into your YOUXIZT account to view the status of your order and tracking details.

6. Order Changes and Address Updates

Please review your shipping information carefully before completing your purchase. We are unable to modify shipping addresses or make changes to orders once they have been processed for shipment. If you need to update your address, please contact us immediately at contact@youxizt.com, and we will attempt to intercept the package before delivery. We cannot guarantee that address changes will be possible once the carrier has received your package.

7. Failed Deliveries and Undeliverable Packages

If a delivery attempt is unsuccessful due to an incorrect or incomplete address, or if the package is refused, it will be returned to our facility. In such cases:

We will contact you using the email or phone number provided during checkout

You will be responsible for any additional shipping charges required to resend the package

If we are unable to reach you within 14 business days, the order may be canceled and refunded, minus the original shipping costs and any return fees incurred

8. Shipping Delays and Force Majeure

While we strive to deliver your orders promptly, certain circumstances beyond our control may cause delays, including but not limited to:

Severe weather conditions

Natural disasters

Carrier delays

Customs inspections (where applicable)

Global health crises

Other unforeseen events
YOUXIZT is not liable for shipping delays caused by carriers or force majeure events.

9. Lost or Stolen Packages

Once a package is marked as "delivered" by the carrier, it is considered delivered. YOUXIZT is not responsible for packages that are lost or stolen after delivery confirmation. If your tracking information shows your package as delivered but you have not received it, we recommend:

Checking with household members or neighbors

Contacting your local post office or carrier facility

Filing a report with your local police department if theft is suspected
In certain cases, we may assist you in filing a claim with the shipping carrier.

10. Multiple Shipments

If your order contains items with different availability statuses, they may be shipped in separate packages. You will not be charged additional shipping fees for multiple shipments, and you will receive separate tracking information for each package.

11. Shipping Restrictions

Certain items in our collection may have specific shipping restrictions due to size, weight, or material. If any restrictions apply to items in your order, you will be notified during checkout or via email.

12. Contact Information

For any questions regarding our Shipping Policy, please contact us at:

YOUXIZT Customer Service
Email: contact@youxizt.com
Phone: +1 804-406-4234
Business Hours: Monday-Friday, 9:00 AM - 5:00 PM EST

13. Policy Updates

We reserve the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.